CLOUD USE CASE:
Value-added professional cloud Services to B2B Market
The adoption of cloud technology has enabled businesses across various industries to enhance scalability, efficiency, and reliability. This shift towards the cloud has gained significant momentum, with studies predicting a continuous growth of cloud adoption, especially among small and medium-sized enterprises (SMEs). Thanks to the growing demand for services and solutions based on cloud technology, telecom operators can capitalize on this opportunity by reselling public cloud resources and offering value-added professional cloud services to B2B. This represents a huge opportunity for generating new revenue streams and improving business position in the highly competitive market of telecommunications.
enterprises will embrace cloud strategies by 2024 (IDC)
spend of SMEs oncloud resources (IDC)
Industry: Telco
Country: Portugal
Service areas: Multi-cloud
Tech: AWS | GCP | Azure
Methodology: DevOps & Agile
Engagement: Team extension
Industry: Telco
Country: Portugal
Service areas: Multi-cloud
Tech: AWS | GCP | Azure
Methodology: DevOps & Agile
Engagement: Team extension
The adoption of cloud technology has enabled businesses across various industries to enhance scalability, efficiency, and reliability. This shift towards the cloud has gained significant momentum, with studies predicting a continuous growth of cloud adoption, especially among small and medium-sized enterprises (SMEs). Thanks to the growing demand for services and solutions based on cloud technology, telecom operators can capitalize on this opportunity by reselling public cloud resources and offering value-added professional cloud services to B2B. This represents a huge opportunity for generating new revenue streams and improving business position in the highly competitive market of telecommunications.
enterprises will embrace cloud strategies by 2024 (IDC)
spend of SMEs oncloud resources (IDC)
PROJECT CONTEXT
Aiming to respond to the growing B2B market need for cloud technology, this important telco operator decided that it needed not only to resell cloud resources but also to offer value-added professional cloud services to its clients. Nevertheless, as it lacked the in-house technical expertise and know-how to offer these services or the time to train and build its own internal team, it decided that the best option would be to work with a partner specialized in cloud professional services such as Ritain.io.
Challenges to be solved
Missed market opportunities
With the growing demand for public cloud services, companies that cannot offer these services may miss out on business opportunities for competitors who have this capability. Especially in the very competitive telco sector, the lack of capacity to respond to the business needs of their B2B customer base for this kind of service can result in customer and competitiveness loss.
Need for new revenue streams
Driven by rapid technological advancements and the increasing demand for connectivity, the telecommunication market requires continuous innovation. As traditional revenue sources such as voice and data services become saturated, it is imperative for telecommunications companies to diversify their offerings and create new revenue streams not only by reselling public cloud recourses but also by offering cloud professional services.
Build internal technical expertise
The absence of a specialized cloud services team can become a showstopper in the ability to resell public cloud services and solutions. Building such internal know-how and capabilities requires time and a different approach to talent recruitment, development, and retention, much more aligned with a tech company mindset rather than a telco one. This telco to techcos shift may not happen in a short time period that will allow to capture these new public cloud opportunities
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RESULTS AND BENEFITS
By leveraging Ritain.io’s services to establish a specialized cloud team, the telco operator client was able to address the increasing demand for cloud services in the B2B market. Having a certified and specialized cloud team, with know-how and proven successful experience such as Ritain.io teams, also allowed the client company to deliver high-quality cloud engineering services to their B2B clients. Among the numerous benefits of the strategy applied in this project, we highlight:
Created new revenue streams
Increased penetration and market share
Became a trusted provider of cloud services
PROOF OF SUCCESS
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