QA USE CASE:

Why a leading payment services company moved from HP ALM to Xray

In the current era of information, businesses face the task of handling a significant volume of data every day. Ensuring its accuracy is of paramount importance, especially for companies within the payment sector. For this reason, implementing quality assurance processes and managing testing activities effectively are essential. Only by implementing these measures, it is possible to ensure data accuracy and achieve software reliability and performance efficiency.  

migration of distinct ALM instances (V11 and V15.01)

test cases and test executions

Industry: Financial

Country: Portugal

Service areas: QA & Test Automation

Tech: XRAY | JIRA

Methodology: Agile

Engagement: Fixed Price

Industry: Financial

Country: Portugal

Service areas: QA & Test Automation

Tech: XRAY | JIRA

Methodology: Agile

Engagement: Fixed Price

In the current era of information, businesses face the task of handling a significant volume of data every day. Ensuring its accuracy is of paramount importance, especially for companies within the payment sector. For this reason, implementing quality assurance processes and managing testing activities effectively are essential. Only by implementing these measures, it is possible to ensure data accuracy and achieve software reliability and performance efficiency.  

migration of distinct ALM instances (V11 and V15.01)

test cases and executions

PROJECT CONTEXT

In this specific case, this important player of the financial sector followed practices that heavily relied on manual testing, lacking a comprehensive test management tool, which undermined their quality assurance and data management strategy. To enhance the efficiency of their testing processes and facilitate scalability in the long term they decided to migrate all their data to a more encompassing solution. For a successful project, they tuned to Ritain.io, an official partner of Xray with a team of experts in quality assurance and test automation.    

  

Challenges to be solved

Workflow Disruption

The company encountered a major obstacle with the need for developers to frequently switch between various collaboration tools and ALM/Quality Center. This constant tool-switching led to a loss of context, reduced productivity, and inefficiencies as team members had to navigate different interfaces and workflows. 

Disconnected Project Progress Tracking

Tracking project progress within testing phases was not seamlessly integrated into the application lifecycle management tool. This lack of integration posed difficulties in maintaining a holistic view of testing status and project milestones. This gap in insight affected project planning and hindered informed decision-making. 

Inefficient Communication and Collaboration

The use of separate tools for communication and test management resulted in suboptimal communication and low team efficiency. The disjointed tool landscape led to misunderstandings, duplicated efforts, and ineffective collaboration among team members. This lack of alignment hindered the team’s ability to work harmoniously toward shared objectives. 

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RESULTS AND BENEFITS

With the valuable expertise and support from the Ritain.io team in quality assurance automation and agile testing, this company achieved a highly successful migration project from Quality Center to Xray. The project involved the seamless migration of two distinct ALM instances (V11 and V15.01), encompassing over 130,000 test cases and test executions, including the latest on-premises version at the time of migration. Among the numerous benefits of the strategy applied in this project, we highlight: 

Enhanced communication between teams

Streamlined reporting for work progress tracking

Improved Test Cycle planning with full traceability 

PROOF OF SUCCESS

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